Monday, July 13, 2009

Newsgroups within PartnerSource

Hello BroadPoint Clients,

It’s me Tunesia Winn, VA Territory Account Manager. Have you looked for Newsgroups within PartnerSource lately?

If you are asking the questions:

1. Where are the unmanaged Newsgroups specifically for GP and FRX?

2. Why can a customer on a Business Ready Enhancement plan have access to Managed News Group?

The answer to the first and second question is that all managed groups are also unmanaged. In other words all managed and unmanaged users are now one and the same. If you post a question but do not receive an answer back from the MS Community within 24 hours a process will run notifying MS Support that the user has an unanswered question. Then MS Support will follow up with you.

Please take the time to visit CustomerSource, http://www.microsoft.com/dynamics/customersource.mspx. You will be able to find answers to your non-critical questions using this powerful tool!

If you do not have access and need assistance obtaining access to the site, please feel free to contact me or your dedicated Account Manager here at BroadPoint.

Thanks & Happy Searching!

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